Pixelated Graphics - PC

We’d like to suggest a few troubleshooting steps and another approach that might help. This method will reset your game settings to default please be aware that your saved data will remain intact.

Resolution

• Check the Resolution setting to make sure it matches your screen’s native resolution (e.g., 1920x1080).

Drivers

Update Hardware Drivers. Make sure graphic drivers are properly updated to the newest Windows Hardware Quality Labs (WHQL) version:

• For Nvidia: https://www.nvidia.com/download/index.aspx

• For AMD: https://www.amd.com/en/support/kb/faq/dh-016

• For Intel: https://www.intel.com/content/www/us/en/download-center/home.html

• (If you have already updated your drivers to the newest version and the situation persists, please perform a clean reinstallation.)

Update Windows

• Make sure your Operating System is up to date:
  https://support.microsoft.com/en-us/windows/get-the-latest-windows-update-7d20e88c-0568-483a-37bc-c3885390d212

Clean Boot

• You might also want to verify that no external software or hardware is conflicting with the game’s graphical settings. To do that, you can perform a Clean Boot of your PC: https://support.microsoft.com/en-us/help/929135

Overlay

• Disable any in-game overlays, such as those from Steam, Discord, or GeForce Experience. These overlays can sometimes interfere with game performance.

Mods

• In some cases mods may interfere with the game, so if you are using them (even for any other Unity games), we advise you to check the stability after removing mods from the game, such as Unity Mod Manager.

Alternative

For the alternative route that would bring back your settings to the default state, please follow these steps:

1. Disable Steam Cloud for Green Hell. To do so, go to Steam > Settings > Cloud > Disable Steam Cloud and also disable it via Green Hell > Properties > Steam Cloud > Disable

2. Navigate to your remote folder under this path: C:\Program Files (x86)\Steam\userdata\[unique Steam ID]\815370\remote

3. Cut out the Settings2 file using Ctrl + X

4. Paste the file somewhere safe (e.g., your Desktop) using Ctrl + V

5. Verify your game files on Steam: https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB

6. Run the game, and when prompted about the missing settings file, simply confirm with "Yes."

7. Without changing any settings, check your existing save files to see if the graphical issues persist.