Cannot install the game

There can be multiple reasons why you’re not able to install StarRupture. Please perform the troubleshooting below before contacting your local repair shop or Steam Support.

1. Temporary cache or background process issues can sometimes prevent installation. Restart both Steam and your computer before trying again.
2. Make sure the drive you’re installing to has enough free space for the game, plus at least 10-20 GB extra for temporary files.
3. Ensure the internet connection is stable (avoid Wi-Fi if possible).
4. Temporarily disable VPNs, firewalls, or proxy settings that might interfere with downloads.
5. Running Steam with administrator rights is also advised (the default path of the .exe file is: C:\Program Files(x86)\Steam. You should look for a “steam” file marked as an application).
6. Check the Steam Library folder. To do that: Go to Steam > Settings > Storage → Ensure the selected drive is listed and writable. → If needed, create a new library folder on another drive and try installing there.
7. Reinstall Steam.
8. Check for Windows updates and Steam client updates - outdated system components can sometimes interfere with installation.
9. Sometimes permissions or bad sectors cause issues on a specific drive. Please try to install the game on a different physical drive, not only a different partition of the drive.
10. If the steps above don’t help, as a last resort, you can clear the Steam Download Cache. In Steam, select Steam > Settings > Downloads > Clear Download Cache. Then log in again and retry the installation.