Performance: Low FPS | Stuttering

To achieve better performance and potentially higher FPS in StarRupture, please consider the following tips:

Try setting the game settings to medium or low.

  • This will reduce the strain on the GPU while still maintaining good visual quality.

Verify your hard drive space and RAM usage.

  • Not enough free space or memory may cause StarRupture to have stability difficulties.

Verify the integrity of the game files

  • In your Steam Library, right-click on StarRupture> Properties > Local Files > Verify Integrity of Game Files.

Make sure your Operating System is up to date

Update Hardware Drivers.

Make sure graphic drivers are properly updated to the newest Windows Hardware Quality Labs (WHQL) version.

Run Steam and/or StarRupture with administrator rights

In order to do that:

  • Locate the executable file (default path: C:\Program Files (x86)\Steam\steamapps\common\StarRupture - the path may vary depending on where you have installed the game);
  • Right-click on the “StarRuptureGameSteam” file and select Properties.
  • Click the Compatibility tab.
  • Check the Run this program as an administrator box.
  • Click Apply.
  • Running Steam with administrator rights is also advised (the default path of the .exe file is: C:\Program Files(x86)\Steam. You should look for a “steam” file marked as an application).

Disable applications running in the background

In order to do that:

  • Open Task Manager.
  • Navigate to the Startup tab (if you cannot see this tab, you may need to click the More details button first - it’s located in the bottom right corner of the window).
  • Turn off all the applications that are not necessary for your system to run.
  • Restart your PC.

Perform a clean boot

Antivirus/Firewall

  • Make sure to add StarRupture and Steam as exceptions to your antivirus software, including Windows Defender, and do not only to turn off the antivirus. You can try to add them to your Firewall as well.

Run StarRupture in Compatibility mode with an earlier version of Windows

  • Run StarRupture in Compatibility mode with Windows 7 or 8. To do that, please go to Steam > Right-click StarRupture and enter Properties > Installed files > On the 'size of the installation' tab, click "Browse". Once you are taken to the installation folder, find StarRuptureGameSteam.exe and right-click> Properties > Compatibility tab > Run this program in Compatibility mode with Windows 7 or 8.

Virus

  • Make sure the system is not infected by a virus. Run a Full Virus Scan.

Run the System File Checker tool

Turn off and delete any mods that you are or have been using.

If none of the above will help, please report the issue to us. If there is any information or an error code displayed, please make sure to include it in the description.

Please ensure that you have followed every step of the troubleshooting guide before contacting the support team.

Performance

Please fill out this form so the support team may assist you more effectively with the Multiplayer difficulties.

Please fill out your email information carefully, so we may contact you.

Please fill out the information on which version of the game you're playing.

Are you playing in Singleplayer or Co-op? The Listen Server is when one of the players is also the host. If that player leaves, the game ends for everyone; while on the Dedicated server, players can join whenever they wish to.

Please select which difficulty you've encountered.

Please describe when you experienced performance difficulties during your playthrough.

Reproduction steps are simply a clear, step-by-step list of actions we can follow to make the same problem happen on our side. They describe exactly what you did in the game, in the same order, so we can repeat it and see the issue for ourselves.

Please access the "How to find my Player Logs / UECC folders / Save Files?" article on our website for help.

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Please access the "How to find my Player Logs / UECC folders / Save Files?" article on our website for help.

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