You can submit an issue via the form below. Please explain what happened, when, where, and what steps we should take to reproduce the issue on our side.

Explanation of issue types:

  • Graphics - visual glitches, texture issues, missing models, lighting problems, flickering, etc.
  • User Interface - Problems with menus, HUD, icons, tooltips, or anything you interact with on screen.
  • Audio - missing audio, loud/quiet imbalance, looping sounds, and audio cutting off.
  • Localization - missing translations, incorrect text, grammar errors, and text overflowing outside the UI.
  • Save File | Saving System - save not appearing, save corruption, failed load, autosave not triggering. For issues with Steam Cloud saving, please visit our "Steam Cloud Error" troubleshooting article.
  • Building | Base Management - building pieces not snapping, placement errors, missing materials, structures behaving incorrectly.
  • Controls | Keybindings - Anything related to player movement, input recognition, or rebinding keys.
  • Story | Dialogues - missing dialogue, events not triggering, incorrect text related to the story.
  • Survival | Exploration - general gameplay outside of combat - resource gathering/consuming issues, world interactions failing, map/navigation problems.
  • Combat | Enemies - anything related to fighting, damage, weapons, enemy behaviour - enemies not attacking, weapon not firing, damage not registering, etc.
  • Other - if your issue doesn't fit any of the categories above, choose this option and describe it in detail.

Reproduction steps are simply a clear, step-by-step list of actions we can follow to make the same problem happen on our side. They describe exactly what you did in the game, in the same order, so we can repeat it and see the issue for ourselves.

Thank you for taking the time to report an issue in the form below. Every detailed report helps us track down problems faster and improve the game for everyone. We appreciate your support and patience.

Bugs

Please fill out this form so the support team may assist you and reproduce this situation on our side.

Please fill out your email information carefully, so we may contact you.

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